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Full and half-day seminars and keynote speaking engagements that are customized for each audience.

Frequently requested topics:

Get Your Message Across: Speak With Confidence

Maximize opportunities to win understanding and support for ideas and proposals in meetings and presentations.
  • Identify purpose of presentation, benefits to the audience and personal presentation strengths and challenges.
  • Create a presentation outline using a five-step model.
  • Receive feedback on presentation content and delivery.

The White-Knuckled Speaker: Presentations Made Easier


Increase confidence and achieve objectives in individual or group settings by managing presentation anxiety.
  • Identify specific concerns contributing to presentation anxiety.
  • Reduce nervousness using practical planning and delivery tips.
  • Develop short in-class presentation based on a job-related topic.

Behavior-Based Interviews: Take the Guesswork Out of Hiring

Specific interviewing tips and techniques that strengthen the interviewer’s ability to make sound hiring decisions.
  • Identify tasks, skills and knowledge critical for successful job performance.
  • Create interview database of open-ended, closed and probing questions.
  • Develop consistent game plan for each interview to optimize time spent and quality of information gathered.

The Difficult Conversations: Appraisal Feedback

Improve employee performance and develop employee potential using a consistent approach to appraisal feedback.
  • Identify appraisal challenges for managers and employees.
  • Apply specific appraisal planning tools to identify discussion objectives, anticipated employee responses and strategies for understanding and managing resistance.
  • Participate in practice opportunities using actual job scenarios; receive and apply facilitator and peer feedback.

Retain EmployeeTalent: Development Discussions

Recognize the different objectives of the performance appraisal and the development discussion; identify tools to develop and retain employee talent.
  • Align employee developmental opportunities with organizational needs.
  • Identify "low cost/no cost" employee development opportunities.
  • Conduct development discussions using a four-stage model.

Manage Meeting Dynamics: Are You Being Heard?

Minimize meeting inefficiencies with specific tools for facilitators and participants.
  • Develop meeting management plan focusing on pre- and post - meeting strategies.
  • Keep participants on topic using agreed upon guidelines and assignments.
  • Encourage group participation and manage differences in opinion.

What’s In Your Skill Set?

Create a Skills Profile for personal and professional development.
  • Identify competencies critical to job performance.
  • Focus on skills that capitalize on personal strengths.
  • Apply results to career development discussions, second careers and retirement options.

"Tell Me About Yourself" Create Your Professional Brand

Develop a strong personal marketing statement for personal and professional networking opportunities and job interviews.
  • Organize work experience by key accomplishments and value-added statements.
  • Deliver a message that attracts and holds the listener’s attention.
  • Practice and revise content and delivery using facilitator and peer feedback.

Career Matters: What Have You Done for Your Career Lately?

Develop an internal career development plan by aligning self-assessment information with organizational needs. 
  • Create a career profile based on skills, style, interests and values.
  • Develop a strategy for identifying and evaluating internal career options.
  • Increase visibility on-the-job and expand professional networks through branding.

Selected Client List
  • State Street Corporation
  • Boston College
  • Hancock/Manulife Financial
  • Polaroid Corporation
  • CitiStreet
  • Dana Farber Institute
  • Liberty Mutual Insurance Company
  • UMass Memorial Medical Center
  • Keystone Partners
  • Massachusetts Library Association
  • Massachusetts Teachers’ Association
  • Operation A.B.L.E